Team Leader - Front Office

GRAND HYATT SINGAPORE; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hotel in Singapore is seeking a Team Leader for the Front Office, responsible for ensuring efficient operations within the Rooms Division. The ideal candidate should have a hospitality degree and relevant experience, demonstrating exceptional customer relations and communication skills.

Qualifications

• Minimum 2 years work experience in hotel operations.
• Able to work shifts, weekends and public holidays.

Responsibilities

• Assist in the efficient running of the Front Office.
• Meet employee, guest, and owner expectations.

Skills

Customer relations

Communication

Interpersonal skills

Education

Diploma / Degree in Hospitality / Tourism Management

Job description

You will be responsible to assist with the efficient running of the department in line with Hyatt brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Front Office is responsible to assist to ensure the smooth and efficient running of the Front Office within the Rooms Division.

• Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
• Minimum 2 years work experience in hotel operations.
• Possess good customer relations, communications and interpersonal skills.
• Able to work shifts, weekends and public holidays.