Customer Service Manager jobs in Singapore

Responsibilities:

• Manage new and existing channel partners to increase product sales.
• Build positive working relationship with partners to ensure smooth partner services.
• To identify and pursue prospects through various lead generated activities, including direct mailing, cold-calling and referral program.
• To meet with prospects to understand their purchase requirements, decision making process criteria and ultimately supporting them to enhance their business through the various solutions offerings.
• Coordinate with partners to identify new business opportunities for revenue generation.
• Develop profitable business model based on market trends and competitor activity.
• Understand market dynamics and customer needs.
• Planning and executing sales action plans to engage prospects and follow up on prospects.
• Follow up activities to encourage timely closing of sales.
• Prepare costing quotations to customers.
• Coordinate with the technical team on fulfilment of sales contract secured.
• Follow through on internal processes to ensure smooth delivery to customers.
• Provide regular internal reports to superior to further enhance performance.

Requirements:

• Diploma or equivalent in any field
• At least 1-2 years of proven sales record in IT / Sales / CCTV Surveillance.
• Possess strong communication and presentation skills.
• Experience in participating in tender will be an advantage.
• Experience in CCTV, video management products and video analytics will be an advantage.

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129