Customer Service jobs in Singapore

Gastronaut Foods Pte Ltd is a dynamic and rapidly growing company in the food industry. We specialize in providing high-quality food products to the HoReCa (Hotels, Restaurants, and Cafe) sector. With a passion for culinary innovation and a commitment to exceptional customer service, we are poised for significant expansion and growth in the coming years. As we continue to carve our niche in the market, we are seeking a motivated and results-driven Key Account Manager to join our team.

As a Sales Executive at Gastronaut Foods Pte Ltd, you will play a pivotal role in driving our growth by building and nurturing relationships with our valued customers. Your responsibilities will include:

• Identify and target potential customers within the HoReCa, Cruise Liners and Catering sectors in Singapore.
• Initiate contact and engage in effective negotiations to win new business.
• Develop and maintain strong relationships with existing customers to ensure ongoing satisfaction and loyalty.

• Strategically price products to maximize margins while remaining competitive in the market.
• Work closely with customers to understand their needs and tailor solutions to exceed their expectations.
• Implement strategies to enhance customer loyalty and repeat business.

• Continuously prospect and develop a pipeline of potential customers.
• Manage a portfolio of accounts to ensure a steady stream of business opportunities.
• Monitor market trends and adapt strategies accordingly to stay ahead of the competition.

• Proven track record in sales and account management, preferably in the food industry.
• Strong negotiation and communication skills.
• Results-oriented with a focus on achieving and exceeding sales targets.
• Ability to build and maintain long-lasting customer relationships.
• Strategic thinking and the ability to identify growth opportunities.
• Flexibility to adapt to changing market dynamics.
• Proficiency in Microsoft Office Suite and CRM software.

• Attractive remuneration package with performance-based incentives
• Earn up to $2,580 bonus every 6 months
• 2.8% commission on first-year sales + 0.8% retention commission
• Extra rewards for new account openings ($150–$200 each)

If you are a passionate and driven professional looking to make a significant impact in the food industry, please send your resume and a cover letter outlining your relevant experience to:

hiring@gastronautfoods.co

Please include "Account Manager Application - [Your Name]" in the subject line. Only shortlisted individuals would be contacted for phone / in-person interviews.