Customer Service jobs in Singapore

Onsite @ City Hall | Monday-Saturday (Sun & Mon off) | $2,200 - $2,500/month (depending on experience) ️ Start: Mid Dec | Long-term position with leadership growth potential

Are you the kind of person who loves wearing multiple (sparkly) hats? We're looking for a Full-Time Brand Support & Marketing Executive to be the right hand to the founder, helping to drive our growing jewelry brand forward—both in day-to-day operations and creative brand building.

This is a dynamic role perfect for someone who's not just creative and detail-oriented, but also organized, proactive, and passionate about storytelling, customer experience, and visual aesthetics. You'll play a pivotal role in growing the brand—both behind the scenes and on the front lines.

• Conceptualize and execute digital marketing campaigns across IG, TikTok, etc.
• Create and edit visual content (photos/videos) that tells our story
• Track and report on performance and engagement insights
• Maintain the marketing calendar and coordinate rollout of content and promotions
• Ensure all digital marketing efforts are within budget and ROI-driven
• Conduct market research on trends, competitors, and customer preferences
• Assist with brand storytelling, copywriting, email marketing, and SEO
• Plan and support events, activations, and collaborations
• Manage lead generation strategies to drive appointments (performance incentives apply!)

• Support day-to-day studio operations and coordination (e.g. logistics, client requests, order tracking)
• Assist with appointment scheduling, customer service, and client experience coordination
• Maintain sample boards, product records, and digital folders in an organized manner
• Coordinate with suppliers, vendors, and production partners as needed
• Handle light admin or ad-hoc brand tasks to support the founder and business goals

• Have strong visual instincts and love making things beautiful (and functional!)
• Enjoy creating content and analyzing what performs well
• Are highly organized, accountable, and proactive
• Thrive in a fast-moving startup environment with room to grow
• Have a passion for fine jewelry, aesthetics, and branding
• Are comfortable with occasional client-facing interactions

• Experience in content creation, digital marketing, or brand coordination
• Knowledge of Canva, CapCut, Adobe tools, or photography/videography
• Background or education in marketing, communications, or fashion/jewelry
• A portfolio or sample content you're proud of!

We're looking for someone who wants to grow with the brand. This role can evolve into:

• Marketing Lead / Brand Manager
• Creative Strategist or Customer Experience Lead
• Head of Brand / Director of Marketing & Ops