Assistant Relationship Manager (Bank, Support to RM)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A recruitment firm in Singapore is seeking a professional to support RMs in client servicing and conduct credit reviews. The ideal candidate holds a degree, has a minimum of 2 years of relevant experience, and possesses strong customer service skills. This role offers opportunities for personal growth in a fast-paced environment, requiring a meticulous approach and problem-solving abilities.

Qualifications

• Minimum 2 years of directly relevant working experience in a similar capacity.
• Experience in change management, system testing, and project management is a plus.

Responsibilities

• Support RMs in client servicing and resolving customer issues.
• Conduct annual/semi-annual credit reviews for clients.
• Participate in market trend and industry analysis.

Skills

Good customer service skills

Meticulous

Problem-solving skills

Fast learner

Ability to work under pressure

Education

Degree holder

Job description

Job Responsibilities

• Support RMs in day-to-day client servicing, and provide timely resolution of customer issues, including:
  • obtaining required documentation and complete customer onboarding process, including KYC and AML checks;
  • conduct annual / semi-annual credit reviews for clients;
  • conduct market research and credit analysis for new clients; and prepare financial spreading in credit documents for clients; and translate credit related documents on demand.
• Support the HOD in tracking the department’s business performance by RM, by Client and by Product.
• Participate in the department’s system implementation work, including participating in user requirement gathering and systems user-acceptance testing.
• Participate in market trend analysis / industry analysis / customer analysis to provide a better understanding on related matters.
• Complete any other assigned tasks and projects as required by the department.

Job Requirements

• Degree holder with minimum 2 years of directly relevant working experience in similar capacity.
• Good customer service skills.
• Meticulous and good problem-solving skills.
• Experience in change management, system testing and implementation and project management will be an added advantage.
• A fast learner who can work independently and as a team as a supporting role.
• Able to work under pressure and meet strict deadlines.
• Self-motivated, self-disciplined, organized, responsible, meticulous, and able to multi-task.

How to Apply

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242