Customer Care Executive jobs in Singapore

Our client is an IT Service Provider, who provides IT support, computing parts distribution, and computing equipment resell. Due to expansion, they are looking out for a Sales Executive to support them in their growing business.

Working hours: 8.30am - 6pm (Monday to Friday)

Salary range: $2,500 - $3,200

• Manage and develop the portfolio of existing customers - handle inquiries, prepare quotations, process CU purchase orders, keep track of orders status, invoicing, scheduling, and delivery.
• Generate sales leads for targeted sales offerings in the portfolio.
• Execute outbound sales calls campaigns and follow through on leads.
• Establish and maintain good relationships with existing customers and vendors.
• Address customer queries, concerns, and escalations.
• Take ownership of team targets and KPIs; contribute to improving Customer Satisfaction.
• Responsible for sales administration and internal process control to ensure smooth closure of sales transactions.
• Gather market and customer information and provide feedback on buying trends.
• Participate in Sales Forecast Management and Weekly Reporting.
• Other ad-hoc duties as assigned.

• 2 to 3 years of relevant experience in a similar job nature and industry will be an advantage.
• Proficient with Microsoft 365 Applications preferred.
• Must have good follow-up and coordination skills.
• Proactive, independent, and able to meet deadlines.
• Good working attitude and growth mindset.
• Able to multi-task and manage a high volume workload.
• Dynamic and passionate team member with good communication skills in building rapport with customers and various stakeholders.
• Collaborate well with team members across different functions within the organization.
• Able to commence work with short notice.

Interested candidates are invited to send in your resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

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