puestos de Customer Care Executive en United States

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

Key Responsibilities:

• Engage accounts to participate in Shopee campaigns and work with them to execute and deliver campaign targets
• Drive business growth and financial returns of assigned accounts/brands
• Responsible for sourcing, buying and merchandising of goods for assigned accounts
• Negotiate for the best front and back margin from suppliers
• Manage and maintain content products in online stores under your care
• Develop commercial strategies to meet sales and profit budget
• Ensure optimal inventory level and minimise slow-moving stocks
• Identify and implement process improvements and opportunities for innovation in merchandising and sales
• Coordinate cross-functional teams, and communicate with internal and external parties while meeting deadlines
• Conduct financial analysis of business opportunities to meet and exceed goals

Requirement

• Bachelor’s degree in Business or Business Management
• 0 - 3 years in business development, account management, merchandising or related field within the e-commerce or retail industry is a plus
• Fresh Graduates are welcome
• A strong entrepreneurial spirit, with high attention to detail and a proven ability to manage multiple, competing priorities simultaneously
• Highly motivated and ability to adapt to changes in a dynamic environment
• Excellent communication and interpersonal skills, with a proven track record of taking ownership and driving results
• Proficiency in Excel
• Strong business acumen and analytical skills
• Passionate and knowledgeable about customer behavior