Customer Care Executive jobs in Singapore

Reporting to the Sales Director-Southeast Asia. The Account Manager Marine is responsible for ownership of an established Marine/shipyard account base and new account development in the Marine & Industrial segment. The primary role of this position is to achieve orders intake target through designed strategy, which includes understanding market, sales process, and sales goals, conducting sales day to day activities to build up relationship with customer, addressing customer issues, quality topics and achieving business growth, as well as exploring new business opportunities proactively.

• Drives business development & sales initiatives for Marine market
• Creates and executes tactical sales initiatives in alignment with regional sales leadership team
• Increases business among existing clients and promotes the organization to new clients to meet and exceed sales targets
• Provides management with market trends and competition information used to evaluate new opportunitiesManage distributor partnerships to grow the business and increase share-of-wallet from each partner
• Improve Coupling, Centa and other Regal Rexnord products market share in the territory under responsibility
• Manage product consolidations & channels; Drive cross selling & powertrain solutions opportunities
• Collect updated market information about competitors, customers, products, and vendors
• Improve internal processes and local customer support
• Build & strengthen good relationship with key customers
• Address customer issues, coordinate on quality topics to customer’s satisfaction
• Implementation of Funnel Management through Salesforce.com
• Track Accuracy Sales forecasting through SFDC; Track activity and analyze opportunities by utilizing SFDC + drive closing rates
• Identifying customer needs and relate them to new products and/or services
• Conduct sales and product overview trainings to customers to drive competency and awareness
• Build trust and effective communication with sales director and provide necessary reports
• Build good relationship among colleagues
• Adhere to company values through the right behaviors and actions

• Bachelor’s degree or above: Mechanical or related major
• Good written and oral English skill
• Strong ownership and good attitude; Strong technical and mechanical aptitude
• Goal oriented/results driven; Highly organized with strong communication and interpersonal skills
• Strong computer experience required: MS Office, CRM software, Outlook
• Has rich sales experience in the Marine industry, process motion control or similar industry. Product knowledge is a must
• Work experience in a multi-national organization would be preferred
• Minimum 5 years of technical & sales manager experience in Marine or similar industry

Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.