Customer Care Executive à Singapour

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

As a CommercialAccount Executive, you’ll play a key role in expanding our business accounts and acquiring new customers. You will own and manage the sales cycle to ensure Gong's growth within the commercial market. Once fully ramped you'll have knowledge of our technology and solid business-to-business sales skills.

NOTE: This position is a hybrid-based role (office 3 days a week and remote)

• Manage prospects from lead to close
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
• Cultivate long-term relationships with customers
• Maintain weekly sales forecast and achieve quota quarterly

• 6 months - 1 year+ of relevant closing experience for Commercial.
• Previous SaaS and enterprise software experience.
• Previous outbound prospecting experience
• Demonstrated success in achieving sales goals (President’s Club, Rep of the Year, etc.)
• Excellent verbal and written communication skills.
• Experience selling to sales leaders a plus.
• Comfortable working in a fast paced dynamic environment with startup experience.
• Self-motivated with an entrepreneurial spirit.
• Comfortable selling to VP, C-Suite executives, and sales leaders, navigating through multiple decision makers in an organisation.

• A self-starter who thrives in a fast-paced, high-growth startup environment
• Passionate about providing exceptional customer experiences
• Creative, resourceful, detail-oriented, and well-organized
• Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfilment)
• Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close
• A team player with high integrity and grit

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.