Customer Care Executive à Singapour

Our client is a global insurer with a strong presence in Singapore since the 1940s. It provides a broad range of general insurance solutions for both businesses and individuals, and is recognized for its innovation, reliability, and customer focus.

This is a front-line sales position where you will play an active role in engaging customers over the phone and matching them with suitable general insurance products. The role focuses on outbound telemarketing to the mass market, to meet sales objectives while delivering professional service. Leads will be provided.

• Achieve sales targets and campaign performance indicators (KPIs) while maintaining quality and compliance standards
• Make outbound calls to introduce, explain, and promote general insurance products to potential and existing customers
• Maximize every conversation by identifying cross-sell and up-sell opportunities
• Convert company-provided leads into successful sales outcomes
• Ensure adherence to compliance, quality assurance, and regulatory requirements in all interactions
• Keep accurate and up-to-date customer information within internal systems
• Participate in training programs (exam support provided for those without General Insurance certifications)

Salary: $2,400 - $4,000 + Commissions

Location: Ubi or Changi Business Park

• GCE ‘O’ Level or equivalent
• Sales, telemarketing, or financial services background preferred
• General Insurance certifications (BCP, PGI, HI) will be advantageous

• Strong spoken English and clear communication skills
• Comfortable with high-volume outbound calling
• Confident, persuasive, and able to build rapport quickly
• Resilient and able to handle challenges or objections positively
• Self-motivated, goal-oriented, and driven to succeed

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

ain.a@justrecruit.com.sg (Reg No: R23116572)

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Just Recruit Singapore Pte Ltd (EA12C6295)

18 Howard Road, #09-11, Novelty Bizhub, Singapore 369585

www.justrecruit.com.sg