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Recruit Now Singapore Pte Ltd
Sales Coordinator / Planner (5 days / Administration / Logistics / Production Planning)
Job summary
A well-established recruitment agency in Singapore is seeking a candidate for a client-facing role involving customer service and production planning. Responsibilities include processing orders, maintaining client relationships, and coordinating delivery schedules. Candidates should have a minimum of GCE ‘O’ Level or Nitec qualification and 1-2 years of relevant experience. The company offers competitive salaries and benefits, including transport to the working location.
Benefits
Qualifications
- Minimum 1-2 years of relevant experience.
- Ability to maintain accuracy in order processing.
- Strong communication skills.
Responsibilities
- Serve as the primary point of contact for clients.
- Process customer purchase orders accurately.
- Coordinate the production schedule based on orders.
- Build and maintain strong relationships with clients.
Skills
Education
- Well Established Company
- Basic $3200 - $4000 + Variable Bonus
- Excellent Welfare and Benefits + Career progression
- Working location: Tuas (Company Transport Provided)
- Working Days: Monday to Friday
- Working Hours: 8.30am to 5.30pm
- Serve as the primary point of contact for clients, handling inquiries, providing order status updates, and addressing any issues.
- Receive and process all customer purchase orders with a focus on accuracy and timeliness.
- Generate accurate quotations for customers and the sales team.
- Maintain and update customer records and sales data in the company's CRM or database.
- Prepare and organize sales-related documents, including contracts, invoices, and reports.
- Support the sales team with administrative tasks and coordinate sales meetings as needed.
- Plan and coordinate the cut-and-bend production schedule based on incoming orders, material availability, and delivery deadlines.
- Liaise with the production team to ensure orders are manufactured and processed according to customer specifications and within the required timeframe.
- Create and manage delivery schedules, coordinating with the logistics department or third-party hauliers for the efficient transport of finished goods.
- Provide timely updates to clients regarding unforeseen delays or changes to delivery schedules.
- Monitor stock levels of raw materials and coordinate with purchasing to ensure uninterrupted production.
- Build and maintain strong, positive relationships with clients to ensure customer satisfaction and loyalty.
- Address and resolve customer complaints promptly and effectively, directing feedback to the relevant department.
- Act as a professional and reliable representative of the company in all customer interactions.
- Possess minimum GCE ‘O’ Level / Nitec qualification or related field with minimum 1-2 years of relevant experience.
Candidates are encouraged to apply this position via Apply Now button with the following information in the resume
- Work experiences and job responsibilities
- Current and Expected salary
- Reason for leaving
- Date of availability
- Education background
We regret that only shortlisted candidates will be contacted.
LIONG ZHAO GUAN (R22107632)
EA Recruitment Pte Ltd
EA License No: 21C0492
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.