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A leading media company in Singapore seeks a candidate to manage and support IT Services including Cloud Services and Managed Services. Responsibilities include designing network architecture, managing security infrastructure, and solving IT operational issues. Ideal candidates hold a diploma or degree in IT and possess strong troubleshooting skills, networking knowledge, and relevant certifications. This position offers a dynamic environment with opportunities for continuous learning.
This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.
Support for corporate and customer IT infrastructure and projects in delivering services according to SOP to meet prescribed SLA
Design, architect and build network and security solutions, frameworks, automation and orchestration to secure IT System and Infrastructure. Apply security best practices at the data center infrastructure, system and application levels
Participates in technical research and development to enable continuing innovation of IT services
Performance monitoring, preventive maintenance and patch management of IT equipment to ensure optimum performance. To propose capacity upgrade or replacement when required
Perform daily rectification of IT operational issues and change requests within expected service level agreement
Management and administration of network and security infrastructure such as Routers, Switches, Firewalls, VPN, endpoint security, etc
Provide diagnoses, resolution, and documentation in all aspects of supporting, implementing and managing an enterprise network environment
Provide installation, configuration, implementation, integration and commissioning of IT solution to internal and external customers
Proactively source for better IT solutions or services to optimize business operational efficiency and business growth via IT solutions and process changes
Perform schedule maintenance routine and update records for performance analysis
Responsible for planning and deployment of new and existing systems for internal and external
Maintain process documentation and follow approved standard operation procedures (SOP)
Participate in certification requirements for QMS/ISMS/BCMS/PCI-DSS/OSPAR, etc
Minimum Diploma or Degree in Computer or other IT related field of study
Basic network certifications such as CCNA preferred
ITIL v3 or v4 preferred
Must possess Network troubleshooting skills and experience with installation and configuration of networking devices (switches, routers, firewalls, VPN, proxy and other network appliances)
Working experience in multiple areas like OS, databases, applications, networking devices, storage devices, firewalls, IDS/IPS, orchestration and virtualization technologies, etc
Must possess IT trouble shooting skills and experience with Operating Systems (RH Linux, Centos, Ubuntu, Windows Servers)
Basic Cloud Virtualisation technology knowledge like AWS, VMWare, and Microsoft Hyper-V, Azure, Openstack, etc
Basic understanding of cloud / enterprise networking and security best practices
Knowledge of OS/Application security hardening
Excellent networking concept and Switch & routing knowledge
Possess a strong sense of urgency
Problem solving skills and ability to work under pressure
Good command of English, both written and spoken
Customer focus, continuous learning, decision making and gaining commitment
Working location : 1-Net (East) at Chai Chee / 1-Net (North) at Woodlands