Sales Coordinator / Planner (5 days / Administration / Logistics / Production Planning)

EA RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A well-established recruitment agency in Singapore is seeking a candidate for a client-facing role involving customer service and production planning. Responsibilities include processing orders, maintaining client relationships, and coordinating delivery schedules. Candidates should have a minimum of GCE ‘O’ Level or Nitec qualification and 1-2 years of relevant experience. The company offers competitive salaries and benefits, including transport to the working location.

Benefits

Basic salary $3200 - $4000

Variable bonus

Excellent welfare and benefits

Career progression

Company transport provided

Qualifications

• Minimum 1-2 years of relevant experience.
• Ability to maintain accuracy in order processing.
• Strong communication skills.

Responsibilities

• Serve as the primary point of contact for clients.
• Process customer purchase orders accurately.
• Coordinate the production schedule based on orders.
• Build and maintain strong relationships with clients.

Skills

Customer relationship management

Order processing

Communication skills

Problem-solving

Education

GCE ‘O’ Level / Nitec qualification

Job description

• Well Established Company
• Basic $3200 - $4000 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas (Company Transport Provided)
• Working Days: Monday to Friday
• Working Hours: 8.30am to 5.30pm

Job Responsibilities

• Serve as the primary point of contact for clients, handling inquiries, providing order status updates, and addressing any issues.
• Receive and process all customer purchase orders with a focus on accuracy and timeliness.
• Generate accurate quotations for customers and the sales team.
• Maintain and update customer records and sales data in the company's CRM or database.
• Prepare and organize sales-related documents, including contracts, invoices, and reports.
• Support the sales team with administrative tasks and coordinate sales meetings as needed.

Production Planning and Logistics

• Plan and coordinate the cut-and-bend production schedule based on incoming orders, material availability, and delivery deadlines.
• Liaise with the production team to ensure orders are manufactured and processed according to customer specifications and within the required timeframe.
• Create and manage delivery schedules, coordinating with the logistics department or third-party hauliers for the efficient transport of finished goods.
• Provide timely updates to clients regarding unforeseen delays or changes to delivery schedules.
• Monitor stock levels of raw materials and coordinate with purchasing to ensure uninterrupted production.

Customer Service and Communication

• Build and maintain strong, positive relationships with clients to ensure customer satisfaction and loyalty.
• Address and resolve customer complaints promptly and effectively, directing feedback to the relevant department.
• Act as a professional and reliable representative of the company in all customer interactions.

Job Requirements

• Possess minimum GCE ‘O’ Level / Nitec qualification or related field with minimum 1-2 years of relevant experience.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492