An education center in Singapore is seeking a professional to manage daily operations, including customer interactions and administrative duties. The ideal candidate must have a minimum of one year of experience in the education sector, possess strong interpersonal skills, and be capable of teamwork as well as individual responsibilities. The role includes handling feedback from students and teachers while optimizing resources for improved performance. Only shortlisted candidates will be contacted.
Qualificações
Minimum 1 year experience in the education industry.
Ability to work independently and as part of a team.
Good prioritization of sales and administrative tasks.
Responsabilidades
Manage daily operations of the education centre.
Handle general admin duties and maintain records.
Resolve customer complaints to ensure satisfaction.
Liaise with students and teachers regarding feedback.
Collaborate with team members and other departments.
Take responsibility for centre performance.
Suggest improvements for better performance.
Plan and optimize centre resources.
Conhecimentos
Interpersonal skills
Teamwork
Sales prioritization
Administrative task management
Descrição da oferta de emprego
Qualifications and Experience
Min 1 year experience in education industry.
Good interpersonal skills with ability to liaise and coordinate with students/teachers
Ability to work both independently and as part of a team
Ability to prioritize sales & administrative tasks effectively
Responsibilities
Manage the daily-operations of an education centre, including walk-ins, telephone enquiries and providing course consultations to potential students
Handle general admin duties such as daily collections and updating records in the company’s CRM / TMS system promptly.
Handle feedback and resolve complaints by providing solutions to ensure customer satisfaction
Liaise with Students and Teachers about feedback and students' progress
Work well with other centre team members and with other departments such as curriculum and accounting.
Take responsibility for the performance of the centre
Suggest ways to improve the centre’s and the company performance from the customer, academic, and process points of view
Plan and optimise centre resources
If you are interested in joining us, please send us an email with your CV, a cover letter, a recent photograph, and copies of your qualifications and references. Please indicate your availability and contact numbers in your letter.
Please note that only shortlisted candidates will be contacted.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.