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Software Developer jobs in Malaysia

Customer-Focused IT Support Engineer

Avepoint

Kuala Lumpur
On-site
MYR 48,000 - 60,000
30+ days ago
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IT Support Engineer

PEOPLE PROFILERS

Shah Alam
On-site
MYR 150,000 - 200,000
30+ days ago

PHP Web Developer

Cultivar Staffing & Search

Kuala Lumpur
On-site
MYR 30,000 - 50,000
30+ days ago

Firmware Engineer

OnLogic

Batu Kawan
On-site
MYR 200,000 - 300,000
30+ days ago

Mainframe Developer (card Link)

Unison Consulting Pte Ltd

Kuala Lumpur
On-site
MYR 150,000 - 200,000
30+ days ago
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Full-Stack .NET Developer: C#, ASP.NET & Web API

ABeam Consulting (Singapore)

Malaysia
On-site
MYR 70,000 - 90,000
30+ days ago

SQL DEVELOPER - BANKING INDUSTRY

Sperton Global AS

Kuala Lumpur
On-site
MYR 75,000 - 90,000
30+ days ago

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Similar jobs:

It Software Engineer jobsSoftware Engineer jobsWeb Developer jobsFront End Developer jobsDeveloper jobs
Customer-Focused IT Support Engineer
Avepoint
Kuala Lumpur
On-site
MYR 48,000 - 60,000
Full time
30+ days ago

Job summary

A prominent software company in Kuala Lumpur is seeking a Support Engineer to provide Level 1 and Level 2 support for clients. You will handle customer inquiries, troubleshoot issues, and collaborate with the R&D team to resolve technical problems efficiently. Ideal candidates possess a diploma in IT and strong analytical skills, with the ability to engage with clients directly. Experience in software development is a plus.

Qualifications

  • More than 1 year of experience in IT industry managing large-scale application support.
  • Experience in software development and Microsoft SQL Server is an advantage.
  • Proactive and comfortable dealing with clients/vendors directly.

Responsibilities

  • Provide Level 1 and Level 2 support to existing clients.
  • Conduct root cause analysis of technical issues.
  • Prepare and track user manuals documentation and versions.

Skills

Communication skills
Analytical skills
Customer-focused
Problem-solving

Education

Diploma in Information Technology/Computer Science/Computer Engineering
Job description
A prominent software company in Kuala Lumpur is seeking a Support Engineer to provide Level 1 and Level 2 support for clients. You will handle customer inquiries, troubleshoot issues, and collaborate with the R&D team to resolve technical problems efficiently. Ideal candidates possess a diploma in IT and strong analytical skills, with the ability to engage with clients directly. Experience in software development is a plus.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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