A prominent software company in Kuala Lumpur is seeking a Support Engineer to provide Level 1 and Level 2 support for clients. You will handle customer inquiries, troubleshoot issues, and collaborate with the R&D team to resolve technical problems efficiently. Ideal candidates possess a diploma in IT and strong analytical skills, with the ability to engage with clients directly. Experience in software development is a plus.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.