Jobs in Klang, Malaysia
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IT Support Specialist: Troubleshooting, Deployments & Security
Job summary
A technology recruitment platform in Malaysia is seeking an IT Support Specialist to provide first-level support for hardware and software issues. Responsibilities include responding to helpdesk tickets, assisting in troubleshooting, maintaining documentation of IT issues, and supporting IT projects. The ideal candidate should exhibit strong problem-solving skills and familiarity with basic network setups as well as office tools like Microsoft 365. This role offers opportunities to deepen technical skills while contributing to IT security compliance.
Qualifications
- Experience in providing first-level IT support.
- Ability to install and maintain computer systems.
- Comfortable with basic network setup and maintenance.
Responsibilities
- Provide first-level support to users on hardware and software issues.
- Respond to IT helpdesk tickets ensuring timely resolution.
- Support IT infrastructure projects and hardware rollouts.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.