Retail Associate (Johor Premium Outlets)

TipTopJob.com Malaysia; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Johor seeks a Retail Associate to enhance customer loyalty and execute effective sales strategies. The role requires a passion for sports or fashion, promoting brands through excellent service and meeting sales targets. Candidates should possess basic retail experience and solid communication skills. The position emphasizes teamwork and adherence to company standards while managing store operations efficiently. Join a dynamic environment where your contributions make a difference.

Qualifications

• 1-2 months experience in a retail environment focused on sports/fashion.
• Basic numeracy, literacy and verbal skills.

Responsibilities

• Inspire consumer loyalty to the Brand.
• Execute Brand Customer Service standards.
• Maintain store operations efficiently.

Skills

Customer service skills

Sales techniques

Team collaboration

Job description

Retail Associate (Johor Premium Outlets)

-Contribute to meeting or exceeding store sales and profit targets by:

• Passionately inspiring consumer loyalty to the Brand
• Effectively serving and selling to customers
• Diligently executing store operations

KEY RESPONSIBILITIES:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures
• Execute and maintain established Visual Merchandising and In-Store Communication standards
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete cash register transactions quickly and accurately
• Minimize loss in both the stockroom and the sales floor
• Perform all store operations in a safe, effective and efficient manner
• Collaborate productively and respectfully with team members
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

MINIMUM QUALIFICATIONS:

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
• Basic numeracy, literacy and verbal communication skills