Assistant Manager, Human Resources

Bridge Data Centres; Cyberjaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading data management firm in Cyberjaya is seeking an Assistant Manager, HR (SSC) to manage HR operations, employee relations, and payroll. The ideal candidate has over 5 years of experience in HR within a shared service environment, possesses strong knowledge of compliance, and excels in communication. This role offers a dynamic environment with opportunities to lead HR projects and initiatives.

Qualifications

• Minimum of 5 years of experience in HR operations and payroll management.
• Strong knowledge of HR processes and compliance.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage day-to-day HR operations and support employee inquiries.
• Ensure compliance with labor laws and company policies.
• Oversee payroll management and audits.

Skills

HR operations

Employee relations

HR compliance

Data analysis

Interpersonal skills

Confidentiality

Education

Bachelor’s degree in human resources or related field

Tools

HRIS software

Payroll software

Job description

The Assistant Manager, HR (SSC) will be a key member of the Human Resources team, responsible for managing and optimizing HR processes within the Shared Service Center. This role focuses on HR operations, employee relations, compliance, and HR systems, ensuring efficient and effective HR service delivery across the organization.

Responsibilities

HR Operations:

• Manage day-to-day HR operations and provide support to employees and managers on HR-related inquiries and issues.
• Ensure all HR processes and transactions are executed accurately and in a timely manner.
• Oversee HR administration, including employee records management, contract management, and HR reporting.

Employee Relations:

• Act as a point of contact for employee relations matters, providing guidance and support to resolve issues and concerns.
• Support on investigations and provide recommendations on employee grievances, disciplinary actions, and other ER-related activities.
• Promote a positive workplace culture and ensure adherence to company policies and procedures.

HR Compliance:

• Ensure compliance with all relevant labour laws, regulations, and company policies.
• Maintain up-to-date knowledge of changes in employment laws and regulations and communicate these changes to the HR team and management.
• Conduct regular audits of HR processes and records to ensure compliance and identify areas for improvement.

HR Systems and Reporting:

• Manage and optimise HR systems and tools, ensuring data accuracy and system functionality.
• Generate and analyse HR reports to support decision-making and identify trends or areas for improvement.
• Collaborate with IT and HR teams to implement system upgrades and enhancements.

End-to-End Payroll Management:

• Oversee the complete payroll process, ensuring accurate and timely payment of salaries, wages, bonuses, and deductions.
• Ensure compliance with all statutory requirements and company policies related to payroll.
• Maintain payroll records and manage payroll-related inquiries from employees.
• Reconcile payroll data, manage payroll discrepancies, and coordinate with finance for payroll funding.
• Maintain payroll systems and processes, ensuring efficiency and accuracy.

HR Projects and Initiatives:

• Lead or participate in HR projects and initiatives aimed at improving HR service delivery and employee experience.
• Collaborate with cross-functional teams to implement HR programmes and initiatives aligned with business goals.
• Stay current with HR trends and best practices and recommend improvements to existing processes.

Requirements

• Bachelor’s degree in human resources, Business Administration, or related field.
• Minimum of 5 years of experience in HR operations, employee relations, compliance, and payroll management within a Shared Service Centre or similar environment.
• Strong knowledge of HR processes and best practices.
• Excellent interpersonal and communication skills.
• Maintains high ethical standards and confidentiality.
• Proficiency in HRIS and payroll software.
• Knowledge of labour laws and regulations.
• Ensures accuracy in HR processes, payroll management, and documentation.
• Thrives in a dynamic environment and manages change effectively.