Join our team and start a new adventure in an international and dynamic environment where you will be able to fulfil your career expectations in a fast-growing organization.
Being a consultant at Amaris Consulting means positioning yourself as a technical and functional expert in an industrial field but above all being an ambassador of our organization to clients thanks to:
Your interpersonal skills and ability to listen in order to build a strong relationship of trust with our clients and fully understand their challenges and issues.
Your curiosity and eagerness to learn as we support over 1000 clients from all sectors worldwide.
Manage and coordinate daily IT team operations
Monitor service performance and ensure compliance with SLAs
Collaborate with business functions to assess and meet IT needs
Supervise external vendors and ensure the quality of outsourced services
Implement and maintain IT service management processes based on ITIL
Troubleshoot and resolve complex IT issues, providing senior-level support
Prepare reports and analysis on IT service performance
Knowledge of ITIL practices and IT service management
Experience with monitoring and service management tools (e.g. ServiceNow, JIRA)
Competence in project management and Agile methodologies
Familiarity with IT infrastructures, networks and cybersecurity
Academic background: engineering schools or IT degree
Fluent Italian and English
You have excellent communication and interpersonal skills and are able to work under pressure in a dynamic environment
An international community bringing together 110+ different nationalities
An environment where trust has a central place: 70% of our key leaders started their careers at the first level of responsibilities
A robust training system with our internal Academy and 250+ available modules
A vibrant workplace that frequently gathers for internal events (afterworks, team buildings etc.)
Strong commitments to CSR notably through participation in our WeCare Together program
Remote policy: Possibility to work remotely 2 days per week
Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability or other characteristics.
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.