Back Office Commerciale jobs in Italy

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Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

The Role

Our Sales Grocery Team ensures the onboarding, for the Italian market, of the most relevant Grocery Retailers that are not working with Deliveroo yet. As our business continues to scale, we become a major revenue channel for Grocery Partners - aside from providing best-in-class support, we are partner consultants that use data-driven insight and industry knowledge to drive our partner's growth. The Grocery team is a passionate and dynamic group of team players that work well together and cross functionally with other departments...and of course, they’re fun, personable, and great at building relationships!

What you’ll be doing :

Pitch and close grocery partnerships with most relevant players in the territory with a proactive approach, using a variety of channels / means of communication (cold calls, visits and in person meetings)

Take control over your own pipeline, manage your portfolio of leads to ensure strong conversion rates and exceeds ambitious volume & quality targets

Lead the end-to-end sales cycle with our potential grocery partners through strategic negotiations and making the most attractive offers that achieves business objectives

Ensure a smooth and complete integration process when bringing a partner onboard, from the registration phase to the operational launch and generating sales

Support our wider commercial team with ad-hoc strategic initiatives like field pitch days, marketing roll-outs, and cross-functional projects

This is an individual contributor role and it will NOT involve managing a team

Skills & Requirements :

4-7 years of B2B sales experience, in related fields such as groceries / retail or FMCG (MUST)

Passion for Data and data driven mind-set (MUST)

Fluent Italian and English (MUST)

Strong knowledge of the GDO industry (MUST)

Self-driven with a proven sales record and an appetite for scaling your portfolio

Phone-based sales experience is a plus

Strong communication skills whether it be face to face, through phone or email

Perseverance and grit – you’re not afraid of rejection

Competitiveness – you’ll be working within a highly efficient team who like to win (as individuals and together)

Curiosity – you’re a lifelong learner who is always striving to be outside of your comfort zone and test new ideas

Top notch people skills – you have bags of emotional intelligence and can persuade even the toughest of the leads

Team player - you will be great at collaborating with other teams and colleagues : we win together

Life at Deliveroo

We are a growing team, with very large impact, looking to answer some of the most interesting questions out there. We move fast, we're always looking for new ideas and we're very transparent about the decisions we make and why we make them.

Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer different great benefits in areas monthly Deliveroo credit, welfare program, community, convenience, growth, time away and relocation. We believe a great workplace represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander.

A competitive and comprehensive compensation and benefits package

Food

• Free Deliveroo Plus subscription (or equivalent)
• While this varies by country, you’re likely to have monthly team lunches and, if you are in the office, frequent opportunities to try new foods

2 Work Life

• Flexible working hours and location flexibility
• Competitive Parental Leave Policy
• Work-from-home kit
• Employee Assistance Programme
• Roolearn platform, giving you access to content from leading L&D providers
• Employee Resource Groups including Women in Tech, Roo-LGBTQ+, Racial Equity and more

3 Compensation

• We aim to pay every employee competitively for the role they are performing in their respective location
• Every employee is eligible for a variable cash bonus that directly rewards individual contributions and is linked with broader company success

4 Equity

• We award equity to our senior employees, giving them ownership in Deliveroo and a share in our success
• Headspace membership
• Gym or fitness membership
• Private medical, medical subsidy or Wellbeing Allowance, dependent upon location

6 Time to recharge

• Annual leave and public holidays (increases with tenure)
• One paid day off each year to volunteer or support a charity of your choice

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