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Branch Manager English Academy - Pekanbaru
Job summary
An educational technology company in Kota Pekanbaru, Indonesia, seeks a Branch Manager to oversee regional branches, ensuring smooth operations and academic processes. The role involves leading engagement initiatives, managing customer experiences, and requires leadership experience in Sales & Marketing. A Bachelor’s Degree and proficiency in both Bahasa Indonesia and English are essential. Previous teaching experience is desirable to enhance customer interactions.
Qualifications
- Bachelor’s Degree in any major required.
- Leadership experience in Sales & Marketing/Business Development.
- Strong communication skills in Bahasa Indonesia and English.
Responsibilities
- Coordinate and manage branches within the regional area.
- Lead activity initiatives within branches to drive student engagement.
- Manage the end-to-end customer journey to ensure satisfaction.
Skills
Education
- Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
- Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
- Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
- Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty
- Bachelor’s Degree in any major
- Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
- Good knowledge of people management and experience in handling a team
- Strong communication skills in Bahasa Indonesia and English
- Previous experience as an English teacher is desirable
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.