Branch Manager English Academy - Pekanbaru

Ruangguru for Business; Kota Pekanbaru; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

An educational technology company in Kota Pekanbaru, Indonesia, seeks a Branch Manager to oversee regional branches, ensuring smooth operations and academic processes. The role involves leading engagement initiatives, managing customer experiences, and requires leadership experience in Sales & Marketing. A Bachelor’s Degree and proficiency in both Bahasa Indonesia and English are essential. Previous teaching experience is desirable to enhance customer interactions.

Qualifications

• Bachelor’s Degree in any major required.
• Leadership experience in Sales & Marketing/Business Development.
• Strong communication skills in Bahasa Indonesia and English.

Responsibilities

• Coordinate and manage branches within the regional area.
• Lead activity initiatives within branches to drive student engagement.
• Manage the end-to-end customer journey to ensure satisfaction.

Skills

Leadership

Communication skills

People management

Education

Bachelor’s Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable