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6 376 postes de
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Operation Strategist Specialist - Insurance
Cermati Fintech Group
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Il y a 5 jours
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Operation Strategist Specialist - Insurance
Cermati Fintech Group
Jakarta Pusat
Sur place
IDR 100 000 000 - 200 000 000
Plein temps
Il y a 5 jours
Soyez parmi les premiers à postuler
Résumé du poste
A leading fintech company in Jakarta Pusat is seeking an Operation Strategist Specialist to analyze and enhance business processes related to after sales services. The role involves optimizing operational processes, collaborating with different stakeholders to implement new initiatives, and ensuring tasks are completed accurately and on time. Ideal candidates should have 2-3 years of relevant experience, strong analytical capabilities, and proficiency in Microsoft Excel. If you're driven and detail-oriented in a fast-paced environment, this role is for you.
Qualifications
- 2-3 years in Operation Excellence or Business Process Improvement, especially in finance.
- Strong analytical skills to identify root causes.
- Proficient in Microsoft Excel for Data Analysis.
Responsabilités
- Analyze and ensure optimal workflow for after sales services.
- Develop and optimize sales operational processes.
- Drive new improvement initiatives with stakeholders.
Connaissances
Analytical skills
Verbal and written communication
Collaboration
Attention to details
Multitasking
Formation
Industrial engineering degree or similar
Outils
Microsoft Office tools
SQL
Description du poste
Operation Strategist Specialist - Insurance
- Analyze ongoing and upcoming business process wrt to after sales services (claims & others) and ensure optimal workflow
- Identify, develop, evaluate, and optimize organization’s core sales operational processes (target setting, incentive scheme design and implementation, reporting, setting metrics & SLA on claims and customer service functions)
- Work closely with operations manager or stakeholders in Business / Claims / Finance / Others to drive and monitor new improvement initiatives
- Ensure routine business processes are completed on time and accurate (serves as backup PIC in case needed)
- Report to VP of Insurance to deliver action items for further improvements
Qualifications
- At least 2-3 years working experience in Operation Excellence or Business Process Improvement, especially in relation to financial industry
- Attention to details, critical mindset and self driven to get things done
- Strong analytical skills, ability to identify root causes and sequentially take steps to solve problems
- Ability to multitask and deliver initiatives in a fast-paced environment
- Strong verbal and written communication skill
- Able to collaborate effectively with multiple stakeholders
- Highly proficient in Microsoft Office tools such as Excel for Data Analysis and visualization
- Nice to have:
- Working experience in managing large scale operation projects in fintech / same industry
- Working experience as a business consultant in related field in Insurance / Banking / Financial industry
- Experience in managing and executing on complex projects with multiple stakeholders
- Industrial engineering degree or similar
- Experience in using SQL / similar language
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.