Customer à Indonésie

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

As Assistant Sales Manager Weddings, create awareness of Wedding & Events in Conrad Bali, increase revenue and sale of Wedding & Events through Food & Beverage (Banquet) and Accommodation, establish wedding contacts (i.e. Wedding Organizer, Event Organizer, Exclusive Bridal Houses, Wedding & Social Community)

1. Establish wedding packages together with DOSM and Sales Manager – Wedding & Events

2. Liaise with PR/MarCom Department in Advertising research and suggestions

3. Implement action plan related to wedding areas as outlined in the marketing plan

4. Respond to, and search for where appropriate, business leads from agents, wholesalers / wedding organizer / bridal houses / wedding community

5. Search and compile data for relevant wedding suppliers

6. Handle site inspection of visiting wedding organizer, existing account and potential accounts

7. Respond to inquiries with comprehensive offers promptly within 24 hours

8. Ensure wedding leads are materialized

9. Prepare wedding agreement for wedding clients

10. Follow through with rooming list, deposit payment and room reduction policy once contract is signed. Monitors group block and rooming list done by Sales Coordinator – Wedding & Events

11. Maximize revenue in all aspect of hotel products including room, wedding venues / packages and F&B revenue

12. Follow up all wedding leads and keep Sales Proactive updated on the leads progress

13. Ensure additional arrangements i.e. wedding liturgy, decoration, bouquet & boutonniere, etc are meets with guest’s expectation

14. Meet and greet organizer or wedding couple on arrival and departure

15. Take necessary immediate action to correct any clients’ dissatisfaction and reflect any problems or clients’ feedback with the appropriate sales person and/or catering person responsible for the event

16. Liaise with Credit/Accounting in preparing final invoice

17. Conduct final invoice review meeting with client

18. Attend travel show and promotional events and as may be requested by DOSM

19. Keep updated competitors set information for wedding business

• Hospitality: Volunteer to provide unparalleled hospitality.
• Integrity: Do what you should do all the time.
• Leadership: Strive to be a leader in both your industry and your community.
• Teamwork: Actively promote teamwork spirit in all work.
• Ownership: take responsibility for your actions and make decisions.
• Now: Operate with urgency and discipline.
• College degree.
• At least 3 years of relevant experience in international hotel chains.
• Good English reading and writing skills to meet business needs.
• Good communication skills.
• Understand local customers and have strong market analysis ability.
• Have certain customer resources.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!