Service Desk jobs in United Kingdom
Service Coordinator: Customer Ops & Scheduling - Leeds
Pertemps
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Service Coordinator: Customer Ops & Scheduling - Leeds
Job summary
A service operations company based in Leeds is looking for a proactive Service Coordinator to manage customer support and ensure smooth operations. The role includes handling customer inquiries, coordinating tasks for engineers, and maintaining accurate records. Essential qualifications include experience in a customer-focused role and excellent organizational skills. The position offers a salary starting at £28,000, along with employee benefits, in a supportive work environment.
Benefits
Qualifications
- Experience in a customer-focused role.
- Strong administrative skills are essential.
- Excellent attention to detail and accuracy required.
Responsibilities
- Act as the main point of contact for customers.
- Handle incoming calls and emails for customer support.
- Allocate work to engineers and monitor progress.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.