Service Delivery jobs in United Kingdom
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ESSENTIAL EMPLOYMENT LTD
Senior Support Leader — Complex Care & Team Mentoring
Job summary
A leading healthcare provider in the East Midlands is seeking a Senior/Team Leader to support service delivery and guide Support Workers in best practices. The role requires over a year of experience with complex needs and strong communication skills. You will oversee service quality, ensure compliance, and mentor a dedicated team. The position offers a competitive salary and various employee benefits, including pension and referral bonuses.
Benefits
Qualifications
- 1+ years of experience as a Support Worker.
- Experience handling complex needs and challenging behavior.
- Basic computer skills required.
- Knowledge of support plans and risk assessments.
- Valid Driving Licence needed.
Responsibilities
- Assist the Service Manager in maintaining high-quality service.
- Line manage, mentor, and train Support Workers.
- Ensure compliance with CQC standards.
- Conduct spot checks and quality assurance audits.
- Address support workers’ and service users’ concerns.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.