Dynamic Booking & Client Support Coordinator

thebigword; Brighton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading language services company in Brighton is seeking a dedicated individual to manage booking inquiries and provide exceptional customer service. The ideal candidate will excel in communication, problem-solving, and demonstrate accountability. You will be responsible for managing client relationships, resolving issues proactively, and supporting team collaboration. This role offers the chance to make a positive impact in a dynamic environment. Join us to contribute to excellent service delivery and client satisfaction.

Qualifications

• Adept at effective communication and attentive listening.
• Proactive problem solver with confident decision-making.
• Demonstrates integrity and accountability in all tasks.

Responsibilities

• Manage booking enquiries and effectively communicate with clients.
• Monitor supplier capacity and advise stakeholders on operations.
• Handle customer dissatisfaction and provide exceptional service.

Skills

Effective communication

Problem solving

Customer service expertise

Attention to detail

Job description

A leading language services company in Brighton is seeking a dedicated individual to manage booking inquiries and provide exceptional customer service. The ideal candidate will excel in communication, problem-solving, and demonstrate accountability. You will be responsible for managing client relationships, resolving issues proactively, and supporting team collaboration. This role offers the chance to make a positive impact in a dynamic environment. Join us to contribute to excellent service delivery and client satisfaction.