Front Desk Administrator – NHS Reception & Admin (6‑month FTC)

Leeds Community Healthcare NHS Trust; Otley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community healthcare organization in Otley is seeking an Administrator for a 6-month fixed term role at Wharfedale Hospital. The position involves providing front-of-house reception services, managing referrals, and administrative support. Successful candidates will aid in improving service delivery, manage patient information, and assist with various tasks related to reception and service management. The role requires effective communication and a customer-focused approach, working from Monday to Friday, 08:00-16:00.

Benefits

Generous annual leave

NHS discount access

Qualifications

• Must be a team player willing to contribute to service improvement activities.
• Experience in diverse administrative tasks.
• Ability to communicate effectively with service users.

Responsibilities

• Manage referrals and patient waiting lists.
• Greet and direct visitors to the building.
• Handle booking appointments and diary management.
• Support with reception and telephony tasks.
• Report building maintenance issues.

Skills

Customer service

Reception management

Administration

Job description

A community healthcare organization in Otley is seeking an Administrator for a 6-month fixed term role at Wharfedale Hospital. The position involves providing front-of-house reception services, managing referrals, and administrative support. Successful candidates will aid in improving service delivery, manage patient information, and assist with various tasks related to reception and service management. The role requires effective communication and a customer-focused approach, working from Monday to Friday, 08:00-16:00.