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Customer Care Advisor
Job summary
A recruitment agency is seeking a Customer Care Advisor for a full-time office-based role in Barton-upon-Humber. The successful candidate will provide excellent customer service, handle enquiries and resolve issues while working within a supportive team environment. With a competitive salary of £25,747 per annum plus a £500 quarterly bonus, no weekends or evenings required, this position is perfect for individuals passionate about delivering exceptional service. Join now and enjoy great benefits, including training and progression opportunities.
Benefits
Qualifications
- Experience in customer service (call centres, retail, hospitality, etc.) is required.
- Must have experience working towards targets.
- Must be able to commute to Barton-upon-Humber daily.
Responsibilities
- Handle customer enquiries and provide appropriate solutions.
- Maintain accurate records of customer interactions.
- Proactively resolve customer queries.
Skills
Tools
Are you looking for a new career for 2026? Whether you are from a call centre, hospitality, or retail, we offer full supportive training!
£25,747 per annum + £500 quarterly bonus
Monday to Friday 8:55am to 5:30pm (8hrs per day, 40 hours per week)
Permanent
This is a full-time office-based position. Applicants must live within 1 hour commute of Barton-upon-Humber.
As a Customer Care Advisor, you will ensure customers receive highquality service and handle any questions or issues they may have. You will provide customers with a fantastic customer service experience, ensure their accounts are accurate and up to date, and handle any complaints that may come your way.
This position is purely a customer service role with no sales element.
- Access to health & discount platform after 1 year of service
- Full supportive training (4 weeks)
- EE discount
- Staff Discount (after 1 year of service)
- Eye care vouchers
- Free onsite gym (available 24/7)
- Free onsite parking
- Complimentary refreshments throughout the day
- Two subsidised canteens
- Fantastic progression opportunities with real success stories
- Customer Service Employee of the Month awards
- Handle customer enquiries and provide appropriate solutions and recommendations.
- Maintain accurate records of customer interactions.
- Follow up with customers to ensure their needs are met.
- Liaise with showrooms.
- Proactively resolve customer queries.
- Build and maintain relationships.
- Identify and elevate issues to appropriate team members as required.
- Handle complaints or issues.
- Continuously strive to improve customer satisfaction and retention.
- Must be able to commute to Barton-upon-Humber daily.
- Experience in customer service (call centres, retail, hospitality, etc.) is required.
- Must have experience working towards targets.
- Excellent communication skills, both written and verbal.
- IT literate and proficient in Microsoft products.
- Strong organisational skills.
Does this sound like your next role?
If you are a self‑motivated individual who is passionate about delivering exceptional customer service, then we want to hear from you!
If calling the office, please ask for Jess Patterson.
At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system, enabling you to register for job alerts, apply for jobs, and help you find your next role. Please visit the Venatu company website to read our full privacy policy.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.