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Customer Service Manager
Job summary
A customer service provider is seeking a reliable Customer Service Advisor for a permanent role in Appleton Thorn. This position is ideal for individuals who thrive in a fast-paced environment and possess strong communication skills. Responsibilities include handling customer inquiries, providing accurate information, and maintaining records. Candidates with prior customer service experience and a proactive attitude will be most successful. This role offers competitive pay, flexible shifts, and opportunities for career growth.
Benefits
Qualifications
- Experience in a customer service or contact centre environment is preferred.
- Proactive and friendly approach to customer service.
- Ability to work independently and as part of a team.
Responsibilities
- Handle customer inquiries via phone and email.
- Provide accurate information and resolve issues efficiently.
- Log all communications and update customer records.
Skills
Location: Appleton Thorn, WA4
Salary: £26,000 - £26,416 per annum
Shifts: Day and Night Shifts Available
Days & Nights
We are currently seeking a reliable and customer-focused Customer Service Advisor to join our clients team in Appleton Thorn (WA4). This is an exciting opportunity to work in a fast‑paced environment where your communication skills and attention to detail will make a real difference.
- Handle customer inquiries via phone, email, and internal systems
- Provide accurate information and resolve issues efficiently
- Log all communications and update customer records accordingly
- Liaise with internal teams to ensure timely and effective resolution of queries
- Maintain a professional and positive attitude at all times
- Previous experience in a customer service or contact centre environment
- Strong communication and problem‑solving skills
- A proactive and friendly approach to customer interaction
- Ability to work both independently and as part of a team
- Comfortable with IT systems and data entry
- Day and night shifts available (flexibility required)
- Full‑time, permanent position
- Competitive salary (£26,000 - £26,416 per year)
- Supportive team environment
- On‑site parking
- Opportunities for career development and training
To apply please call Hariley Solutions on (phone number removed)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.