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Pensions Service Delivery Manager
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Pensions Service Delivery Manager
Job summary
A growing pensions administration firm in Scotland is seeking a Pensions Service Delivery Manager to enhance client relationships and lead a team. The role involves overseeing pension administration services for complex pension schemes and supporting operational efficiency. The ideal candidate has a solid pensions background and strong leadership skills. This position offers a flexible hybrid working arrangement, requiring office attendance every 2-3 weeks.
Qualifications
- Solid pensions administration background.
- Strong technical knowledge across various pension schemes.
- Proven record in team leadership.
Responsibilities
- Lead delivery of pension administration services.
- Oversee client service delivery and improve performance.
- Support with recruitment and resource planning.
Skills
About the company:
We're on the lookout for a confident and driven Pensions Service Delivery Manager to join a growing Pensions Administration business in Scotland. This is a brilliant opportunity for you to build strong client relationships, inspire and mentor teams and deliver operational services across complex schemes. Our client operates a flexible hybrid working arrangement, office attendance required once every 2 - 3 weeks.
About the role:
In this pivotal role, the successful candidate will be responsible for leading the delivery of pension administration services across portfolio of complex and varied pension schemes (DB, DC & CARE & Hybrid). Key responsibilities include:
- Lead and mentor Pension Administration Managers to strengthen team performance.
- Oversee the delivery of pension administration services to clients.
- Improve commercial performance through client engagement, billing, and process efficiency.
- Support the Operations Manager with wider leadership responsibilities and get involved in strategic activities.
- Drive recruitment, training, and retention strategies, resource planning.
Key skills and experience:
- Solid pensions administration background / experience
- Strong technical knowledge across DB, DC, CARE and Hybrid schemes
- Proven track record of team leadership responsibilities
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
If you feel you meet the key skills and experience criteria, apply today! Alternatively feel free to reach out for a confidential call.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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