Dispensing Manager (PM shift)

Pharmacy2U; City Of London; On-site; GBP 30,000 - 34,000; Full time

Job summary

A leading online pharmacy based in Perivale is seeking a Dispensing Manager for the PM shift. Responsibilities include managing the dispensing team, driving performance, and ensuring compliance with standards. Applicants should hold an NVQ Level 2 Dispensing Assistants qualification and have experience in a fast-paced environment. This full-time role offers a salary of £30,000 - £34,000 plus extensive benefits.

Qualifications

• Experience managing large teams in a pressured environment.
• Ability to ensure high quality and efficient service for patients.
• IT literate with Excel at an intermediate level.

Responsibilities

• Manage the dispensing team and workflow.
• Drive best shift results using data and collaboration.
• Ensure compliance with dispensing standard procedures.

Skills

Team management

KPI monitoring

Communication skills

IT literacy (Excel)

Problem-solving

Education

NVQ Level 2 Dispensing Assistants

Job description

Role

Dispensing Manager (PM shift)

Location

Perivale (UB6)

Salary

£30,000 - £34,000 DOE plus extensive benefits

Contract type

Permanent

Employment type

Full time

Working hours

42 hrs pw, Monday to Friday 1400 - 2300

We are the nation’s largest online pharmacy, focused on delivering excellence for our patients. We are Great Place to Work certified, with 25 years of experience helping patients manage NHS prescriptions from request through to delivery. We are committed to a positive, open, and honest working environment for all.

The Dispensing Manager is responsible for the management of the Dispensing team and the process workflow, in conjunction with other managers, to ensure efficient use of resources and shift results aligned with capacity. You will meet and exceed KPIs and work standards in line with company objectives. Please note you must have a dispensing qualification to be considered for this role.

What you'll be doing

• Drive best shift results/process adherence using data, collaboration and visual management techniques, escalating issues where necessary
• Ensure dispensing standard procedures and highest standards are maintained by carrying out regular feedback and training sessions, and ensuring equipment and consumables are in ready supply
• Conduct regular stock checks and maintain effective communication with buying team
• Ensure all dispensing issues are actioned swiftly
• Collaborate with the Shift Manager, and other on-shift managers to deliver projects to drive process improvements
• Maintain a high standard of housekeeping on a 'clean as you go' basis
• Oversee all aspects of people management including briefings, induction, coaching, training performance and absence management
• Ensure safe operation and regulatory compliance by collaborating with relevant teams to minimise risk and identify safety improvements

Who we are looking for

• Experience of managing large teams and KPI monitoring, employee relations and ensuring high quality and efficient service for patients
• NVQ Level 2 Dispensing Assistants qualification
• Experience working in a pressured environment with tight deadlines while maintaining accuracy
• Experience of working within company and ethical rules and regulations
• Numerate and literate
• IT literate with Excel at an intermediate level
• Demonstrate drive, initiative and proactivity with strong teamwork skills
• Ability to prioritise and organise tasks and workload
• Strong communication skills (verbal and written)

What happens next

Please click apply. If we think you are a good match, we will be in touch to arrange an interview.

Applicants must prove they have the right to live in the UK.

All successful applicants will be required to undergo a DBS check.

Unsolicited agency applications will be treated as a gift.

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