Medical Receptionist jobs in United Kingdom

Our current vacancy is for a Medical Receptionist/CareNavigator totaling 30 hours over 4 days with extra hours to cover annual leaveand sickness. We are looking for a motivatedand committed person to join our friendly team at Kirkburton Health Centre.

Kirkburton Health Centre is an average sized practiceof 8200 patients.

CQC Rating Good

We are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring the smooth operation of the front desk. This role offers an opportunity to work in a supportive environment within a busy medical practice, contributing to patient care and administrative efficiency.

This role is ideal for individuals who are committed to delivering high-quality patient care through exceptional administrative support. Applicants should be organised, personable, and eager to contribute positively to our healthcare team.

You would be joining a friendly and experienced team of:

3 Partners

2 Advanced Nurse Practitioners

1 Practice Nurse

1 Nurse Associate

2 Health Care Assistants

2 Secretaries

2 Administrators

We are/offer:

Good working environment

A high QOFachievement

Integrated workingwith Community Care Team

Training Practice

SystmOne Practice

All Enhanced Servicesoffered

Free Parking

Duties

Greet patients warmly and professionally upon arrival and departure

Manage appointment scheduling and cancellations using the practice management system

Answer phone calls promptly, directing enquiries appropriately

Handle patient check-ins and check-outs efficiently

Maintain accurate patient records and update information as required

Process payments and insurance documentation accurately

Assist with administrative tasks such as filing, faxing, and photocopying

Ensure the reception area remains tidy, welcoming, and well-stocked with necessary supplies

Collaborate with medical staff to facilitate smooth clinic operations

• Proven office experience, ideally within a healthcare setting
• Strong administrative skills with attention to detail
• Excellent organisational and multitasking abilities
• Friendly and professional demeanour with strong communication skills
• Ability to work efficiently under pressure in a fast-paced environment
• Proficiency in using office software programmes (e.g., MS Office)
• Flexibility to adapt to changing priorities and schedules
• Previous experience in a medical practice or healthcare environment is desirable but not essential

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.