Relationship Case Manager

Powertutors; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A community-oriented tutoring organization based in Redhill seeks a Relationship Case Manager. In this role, you'll oversee the student referral process, matching students with tutors while ensuring clear communication with families and authorities. Ideal candidates will be proactive, creative, and able to thrive under pressure. A degree is preferred as well as experience in sales. Compensation includes bonuses and benefits like gym membership and a health plan.

Benefits

Gym membership

Health plan

Casual dress

Company pension

Free parking

Health & wellbeing programme

On-site parking

Qualifications

• Strong relationship-building skills.
• 3 years of sales experience preferred.
• Ability to juggle multiple tasks.

Responsibilities

• Manage the full journey from referral to tuition.
• Keep families, tutors, and authorities informed.
• Solve problems proactively as they arise.

Skills

Proactive ownership

Good communication

Problem-solving

Creative thinking

Education

Bachelor's degree

Job description

Overview

Relationship Case Manager

Location: Redhill (4 days in office, Thursdays from home)

Perks: Gym membership, health plan, and the opportunity to make a genuine difference

Make things happen for young people who need it most

We re looking for someone who s switched on, full of energy, and ready to take ownership. As a Relationship Case Manager at Powertutors, you ll be trusted to run with things, make smart decisions quickly, and build real relationships along the way.

What you’ll be doing

You ll manage the full journey from referral to tuition. That includes:

• Getting to know each student s situation and what kind of tutor will work best
• Using initiative and creativity to find the right match, especially when there s no obvious answer
• Keeping families, tutors and local authorities in the loop clearly, quickly and with care
• Solving problems calmly and proactively when things change (they often do)
• Working closely with recruitment, education and finance to make sure sessions start and run smoothly
• Spotting opportunities to improve how we work, grow relationships or expand impact

Who we’re looking for

You ll thrive in this role if you re:

• Proactive and confident taking ownership
• Friendly, energetic and good with people
• Someone who stays calm under pressure
• Happy juggling lots of moving parts
• Motivated by purpose as much as performance
• Creative in how you solve problems and get results

You don t need to have worked in education, but you do need to bring energy, empathy, and drive. If you enjoy connecting the dots, keeping things moving, and making a real difference along the way you ll fit in well here.

Compensation & Benefits

• Additional pay:
• Quarterly bonus
• Yearly bonus
• Benefits:
• Casual dress
• Company pension
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site parking

Schedule

• Monday to Friday

Education

• Bachelor's (preferred)

Experience

• sales: 3 years (preferred)