Overview
Job Title: Digital Systems & Projects Manager
Location: Poole, Dorset (with occasional local travel)
Hours: Full time, 37.5 hours per week, Monday-Friday, 9am-5pm
Salary: 30,810 - 32,370 per annum
What You'll Be Doing
- Own and maintain key digital products, ensuring they align with business needs and are adopted successfully.
- Collaborate with colleagues, residents, and stakeholders to identify improvements and opportunities for investment.
- Test new system releases, roll out updates, and support smooth adoption through clear communication and training.
- Configure systems to meet business and user requirements.
- Manage suppliers effectively, ensuring accountability and value for money.
- Lead workshops, gather feedback, and use evidence to guide product improvements.
- Track and manage issues through the IT ticketing system, ensuring timely resolution.
- Build digital leadership capability across the organisation, supporting colleagues to adopt best practice.
- Document and standardise processes to support consistent ways of working.
What We\'re Looking For
- Experience in digital or IT project management, ideally with cloud-based systems.
- Strong collaboration skills - able to work with people of all technical levels.
- Ability to thrive in a fast-paced, changing environment, applying flexible and iterative approaches.
- A problem-solver with a solution-focused and resilient attitude.
- Excellent communication skills, with empathy and an understanding of user experience.
- Full UK driving licence and access to a vehicle (occasional travel may be required).
What\'s on Offer
- Salary of 30,810 - 32,370 per annum.
- Full-time, Monday-Friday hours (37.5 per week).
- The chance to deliver projects that make a real impact on people\'s lives.
- Ongoing support for professional development and technical skill growth.
INDCP