Manager Communications jobs in United Kingdom
Service Centre Administrator — Customer Care & Safety
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DASH Water
Service Centre Administrator — Customer Care & Safety
Job summary
A recruitment agency based in Sheffield is seeking an Administrator to manage inbound calls professionally and handle customer complaints, ensuring health and safety protocols are followed. The successful candidate will possess strong numerical and PC skills, alongside excellent interpersonal abilities. Duties also include raising purchase orders and supporting the Administration Coordinator in various projects. A focus on attention to detail in a high-pressure environment is critical for this role.
Qualifications
- Excellent interpersonal skills to build strong relationships.
- Ability to handle complaints effectively with focus on customer retention.
- Strong attention to detail in logging calls and maintaining records.
Responsibilities
- Answer inbound calls professionally, logging details accurately.
- Assist in raising purchase orders and maintaining records.
- Fulfill Health and Safety responsibilities as per company guidelines.
- Support the Administration Coordinator in ad hoc projects.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.