French speaking Trilingual Customer Service Advisor

French Selection UK; Watford; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A well-established recruitment agency seeks a French speaking Trilingual Customer Service Advisor to provide customer service and administrative support. The ideal candidate must be fluent in French and either Dutch, Spanish, German, or Italian, and have previous experience in customer service. Responsibilities include managing the ordering process, client communication, and coordinating deliveries. This position offers a salary of up to £30,000 per annum and operates in a hybrid working model.

Qualifications

• Fluent in French AND either Dutch, Spanish, German or Italian (written and spoken).
• Previous experience in customer service and/or sales support.
• Proactive, confident and dynamic personality.

Responsibilities

• Provide excellent customer service and administrative support.
• Manage the ordering process from initial enquiry to delivery.
• Coordinate deliveries in line with client requirements.

Skills

Fluent in French

Fluent in either Dutch, Spanish, German or Italian

Previous experience in customer service

Excellent communication skills

Tools

MS Office

Job description

French speaking Trilingual Customer Service Advisor

Watford

Ref: 8213FC

Company Profile

A well-established and award-winning company with international operations.

Responsibilities

Salary: up to £30,000 per annum

Location: Watford

Hybrid working with regular office attendance

Ref: 8213FC

Main Duties:

• To provide excellent customer service and administrative support.
• To manage the ordering process from initial enquiry to delivery.
• To manage existing accounts and client contract information.
• To manage credit or debit notes.
• To coordinate deliveries in line with client requirements and update client accordingly.
• To liaise with other departments regarding client requirements or changes.
• To respond to incoming enquiries and provide excellent customer service.

Candidate's Profile

• Fluent in French AND either Dutch, Spanish, German or Italian (written and spoken) – Essential.
• Previous experience in customer service and/or sales support – Essential.
• Proactive, confident and dynamic personality.
• Excellent communication skills and a team player.
• Computer literate (MS Office, Internet).
• Able to work in a fast-paced environment.