Payroll Customer Service Specialist - Hybrid

Office Angels; Bristol; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading payroll services provider in Bristol is seeking a Customer Service Payroll Executive to join their Operations Team. You'll handle data entry, invoicing, and provide exceptional customer service to contractors and agencies through various communication channels. This position offers a competitive holiday package, hybrid working after probation, and opportunities for professional development. Ideal candidates will have strong customer service awareness, excellent communication skills, and understanding of Microsoft Office.

Benefits

Competitive holiday package: 22 days + bank holidays

Hybrid working after probation

Free on-site gym access

Professional training and career development opportunities

Friendly, supportive, and collaborative workplace culture

Qualifications

• Ability to work in a focused and proactive manner.
• Strong understanding of payroll processes is a plus.
• Experience with data entry and invoice processing.

Responsibilities

• Data entry, raising invoices, submission of timesheets.
• Processing expense claims ensuring compliance with HMRC rules.
• Providing multi-channel customer service to contractors and agencies.

Skills

Strong customer service awareness

Excellent written and verbal communication skills

Professional telephone manner

Understanding of Microsoft Office including Excel

Job description

A leading payroll services provider in Bristol is seeking a Customer Service Payroll Executive to join their Operations Team. You'll handle data entry, invoicing, and provide exceptional customer service to contractors and agencies through various communication channels. This position offers a competitive holiday package, hybrid working after probation, and opportunities for professional development. Ideal candidates will have strong customer service awareness, excellent communication skills, and understanding of Microsoft Office.