Principal Product Manager, Automation & Threat Intelligence

BT Security; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A leading telecommunications company is seeking a skilled professional to enhance automation and AI capabilities within managed security services. The role involves benchmarking practices, developing cyber threat intelligence, and driving strategic initiatives to improve service delivery. Candidates should possess strong experience in managed security, strategic thinking, and a solid understanding of cybersecurity technologies. This position offers opportunities for flexible working and a comprehensive benefits package including bonuses, health cover, and professional development support.

Benefits

Annual bonus of 15%

£5,500 car allowance

Family health cover

BT Pension scheme

25 days annual leave

Enhanced family leave policy

Life Assurance

Exclusive discounts on BT packages

Volunteering days

Private virtual GP appointments

Qualifications

• Strong background in managed security services and cybersecurity with a UK market understanding.
• Experience in product lifecycle from ideation to launch.
• Knowledge of automation and AI in security services.

Responsibilities

• Benchmark BT Security's use of Automation and AI against best practices.
• Develop and enhance Threat Intelligence offerings.
• Automate Security Operations to improve efficiency.

Skills

Managed Security Services experience

Cybersecurity knowledge

Strategic thinking

Commercial acumen

Automation expertise

Leadership and communication

Tools

SIEM

SOAR

XDR

Job description

Closing Date

Sunday 4th January 2026

Location(s)

Birmingham, Bristol, London or Manchester

Flexible Working

The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.

The Scope

This role is responsible for ensuring that automation and AI capabilities within Managed Security Services meet market expectations and deliver fast, scalable, intelligent threat detection and response. It involves benchmarking against industry best practices, identifying gaps, and owning a roadmap to enhance internal capabilities.

Additionally, the role leads the development of a robust Cyber Threat Intelligence offering, providing customers with tactical, operational, and strategic insights to proactively defend against evolving threats.

What you’ll be doing

1. Understand, Document, and Regularly review Best Practice use of Automation and AI by Managed Security Services Providers (MSSPs)
2. Work with Operational stakeholders to benchmark BT Security use of Automation and AI against this benchmark
3. Agree a prioritised roadmap of developments to close any gaps between Current and Best Practice in the Market
4. Establish agreed Stakeholder success criteria as well as a reporting mechanism to measure success and report on progress
5. Own Threat Intelligence (TI) for BT Security. This will mean ensuring TI tools and processes are in place to support all our Managed Security Services as well as launching products and services that make direct use of Threat Intelligence such as Attack Surface Management (ASM) and Digital Risk Protection (DRP)

Key activities will likely include:

• Automating Security Operations using SOAR and other tools across the portfolio.
• Measuring Threat Intelligence (TI) feed quality with feedback loops and usage metrics.
• Enhancing TI through automation, consolidating feeds into a single view and prioritising alerts using risk scoring and exploitability data.
• Streamlining Incident Response and Compliance Reporting by automating containment actions (e.g., isolating endpoints, blocking IPs/domains, disabling accounts).
• Integrating AI into SOC operations to prioritise alerts, assist analysts with GenAI, and scale adaptive automation.

Experience needed to be successful in the role

Expertise in Managed Security Services & Product Development

• Strong background in managed security services and cybersecurity, with deep understanding of the UK market.
• Proven experience across the full product lifecycle: ideation, development, securing funding, business case creation, implementation, and launch.
• Familiarity with security technologies such as SIEM, SOAR, and XDR.

Strategic Thinking, Commercial Acumen & Portfolio Growth

• Demonstrated ability to build and execute portfolio growth strategies across diverse customer segments (e.g., SMB, CSP).
• High commercial awareness, including product selection, justification, and price negotiation.
• Skilled in translating business goals into actionable roadmaps that drive market growth.

Fluency in Automation & AI for Security Services

• Strong understanding of automation and AI concepts and their practical application in managed security services.
• Ability to identify service opportunities and address implementation challenges related to emerging technologies.
• Experience applying automation to improve efficiency, scalability, and threat response.

Leadership, Stakeholder Engagement & Communication

• Demonstrable leadership and influencing skills, especially with senior stakeholders and cross‑functional teams.
• Excellent communication and relationship management skills, with the ability to simplify complex topics.
• Comfortable navigating differing viewpoints and aligning stakeholders around strategic decisions.

Benefits

• Annual on target bonus 15% (personal and company performance multipliers)
• £5,500 car allowance (can be taken as cash)
• Family health cover
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave + 8 bank holidays with the option to buy up to one week’s work of your contracted hours. This will also increase with service.
• 2 weeks carer’s leave
• From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
• Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.
• Life Assurance (4 x life cover pay)
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
• Discounted EE TV including TNT Sport and the NOW Entertainment membership.
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• Volunteering days so you can give back to your local community.
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’
• 24/7 private virtual GP appointments for UK colleagues

We value diversity and inclusion

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

A few points to note

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Don’t meet every single requirement?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.