It Support jobs in United Kingdom
SC Cleared Service Desk Analyst - Remote & Onsite
LA International
Entry-Level IT Service Desk Analyst - Core Systems
University of Birmingham
Dynamic Operations & HR Administrator — Onsite in London
LMA Recruitment
Discover more opportunities than anywhere else. Find more jobs nowOperations Manager – Not-for-Profit Office Leader (Hybrid)
HR Solutions Ltd
Out-of-Hours IT Support Advisor – Night Shifts
Manpower UK Ltd
Connect with headhunters to apply for similar jobsOn-Site IT Support Engineer – Pershore (6 Months)
Circuit32 Recruitment Solutions Ltd
Interim Strategic Procurement Business Partner
Michael Page (UK)
Out-of-Hours IT Support Advisor (Night/Day Shifts)
Manpower UK Limited
Healthcare Administrator – NHS Prisons Health Team
CNWL NHS Foundation Trust
Senior Data Architect: Cloud-First Transport Data Strategy
Government Recruitment Service
Impactful London Events Operations Manager
Private Equity Insights
Global Mobility Tax Manager/Senior Manager
Brewer Morris
Global Mobility Tax Manager/Senior Manager
Brewer Morris
Senior Solutions Architect - Financial Services
The Very Group
IT Support & Systems Administrator
FORDS Packaging Systems Ltd
IT Support and Infrastructure Manager
D C S Manufacturing
SC Cleared Service Desk Analyst - Remote & Onsite
Job summary
A leading recruitment consultancy in the UK is seeking a knowledgeable Service Desk Analyst. The role will involve being the first point of contact for IT support, handling hardware and software troubleshooting, and managing incident logs. Candidates should possess excellent communication skills and be willing to work flexible shifts. This position offers a mix of on-site and remote work, with a requirement for security clearance.
Benefits
Qualifications
- Experience in troubleshooting software and hardware issues.
- Ability to log incidents in CRM and manage them to their conclusion.
- Knowledge of operating systems, networks, and shared resources.
Responsibilities
- Act as the first point of contact for technical support.
- Manage calls and emails regarding IT issues.
- Escalate unresolved issues to support teams.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.