Administrator

Morson Talent; Rottingdean; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading energy provider is seeking an Administrator for a 12-month contract in Liverpool. This hybrid role requires managing administrative tasks for 87 industrial staff, including holiday requests and training bookings. Candidates should possess strong customer service and communication skills, with at least one year of relevant experience. Proficiency in Microsoft Office is essential, and knowledge of SAP is a plus. This position offers an engaging work environment with opportunities for professional growth.

Qualifications

• Experience managing and responding to administrative issues.
• Ability to handle holiday requests and update work programs.
• Proficiency in using Microsoft Office Suite, particularly Excel.

Responsibilities

• Manage day-to-day administrative tasks for 87 industrial staff.
• Handle holiday requests and updating the program of works.
• Book training sessions for staff as needed.

Skills

Customer service skills

Interpersonal skills

Telephony skills

Time management skills

Negotiation and communication skills

Flexible approach

Knowledge of relevant IT support systems

Education

1 year relevant experience

Experience within the Administration/Coordination environment

Computer literacy (Microsoft Office Suite)

Knowledge of SAP

Minimum of 1 year's experience in a customer service role

Excellent communication skills

Job description

Our client Scottish Power are currently recruiting for an Administrator to join the team on a 12‑month contract basis based in Liverpool. This will be a hybrid role with 3 days a week required in the Lister Drive Office.

Job description

Working within the Resource Selection Team where you will be required to look after 87 industrial staff, dealing with a wide range of issues such as, but not limited to holiday requests, updating the program of works and booking training.

Skills, Knowledge & Experience

• Developed customer service skills
• Good interpersonal skills
• Excellent telephony skills
• Excellent time management skills.
• Developed negotiation and communication skills.
• Flexible approach, responding quickly and flexibly, where required, initiating change and supporting others.
• Ability to recognise unacceptable customer and business outcomes and therefore accelerate responses to secure an appropriate resolution.
• Knowledge of relevant IT support systems and processes.

Qualifications and Training

• 1 year relevant experience or significant relevant experience
• Experience within the Administration/Coordination environment
• Computer literacy – e.g. Microsoft Office Suite such as Excel
• Knowledge of SAP would be desirable but not essential
• Minimum of 1 year’s experience in a customer service role or relevant experience
• Excellent communication skills