Airport IT Support Apprentice

Luton Borough Council; Luton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government authority seeks an apprentice for the IT Service Desk at London Luton Airport. This 16-month Level 3 apprenticeship offers hands-on experience in IT services, supporting colleagues, airlines, and partners, while developing skills in hardware, software, and networking. Ideal candidates are tech enthusiasts with strong organizational skills and a collaborative mindset, committed to providing exceptional service. Applications to be sent via email, including details of eligibility and residency.

Qualifications

• Eager to build a career in IT.
• Experience in setting up personal computers.
• Knowledge of latest technology news and trends.

Responsibilities

• Serve as the first point of contact at the IT Service Desk.
• Log and track incidents and requests.
• Provide remote support on diverse IT issues.

Skills

Passionate about technology

Collaborative team player

Organised and detail-oriented

Adaptable to fast-paced environment

Excellent service delivery

Education

GCSE English and Maths Grade 4 or above

Functional Skills Level 2 or above

Tools

Microsoft Office

Job description

A local government authority seeks an apprentice for the IT Service Desk at London Luton Airport. This 16-month Level 3 apprenticeship offers hands-on experience in IT services, supporting colleagues, airlines, and partners, while developing skills in hardware, software, and networking. Ideal candidates are tech enthusiasts with strong organizational skills and a collaborative mindset, committed to providing exceptional service. Applications to be sent via email, including details of eligibility and residency.