5,496

It Support Engineer jobs in United Kingdom

AI Product Support Specialist — High-Touch, Flexible Hours

Anthropic

Greater London
Hybrid
GBP 60,000 - 80,000
11 days ago
I want to receive the latest job alerts for “It Support Engineer” jobs

Technical Service Engineer - Onsite & Remote Support

JLB Recruitment Ltd

Borehamwood
On-site
GBP 30,000 - 40,000
11 days ago

Technical Service Engineer

JLB Recruitment Ltd

Borehamwood
On-site
GBP 30,000 - 40,000
11 days ago

Hands-On Product Support Engineer (Prototyping & Repair)

Crane Venture Partners

Greater London
Hybrid
GBP 40,000 - 60,000
11 days ago

Customer Service Engineer

Optima UK Inc Ltd

Tamworth
On-site
GBP 30,000 - 40,000
11 days ago
discover more jobs illustrationDiscover more opportunities than anywhere else. Find more jobs now

Technical Product Support Specialist

Michael Page (UK)

Leeds
Hybrid
GBP 28,000 - 34,000
11 days ago

Production Engineer / Technician - strain gauging

ChilliFrog

Portsmouth
On-site
GBP 30,000 - 45,000
12 days ago

Remote Product Support Specialist UK — Flexible Hours

Overton

Greater London
Hybrid
GBP 60,000 - 80,000
12 days ago
HeadhuntersConnect with headhunters to apply for similar jobs

Product Support Specialist

Overton

Greater London
Hybrid
GBP 60,000 - 80,000
12 days ago

Product Support Specialist - Robotic & Manual, Greater Manchester

Stryker Group

Manchester
On-site
GBP 40,000 - 60,000
12 days ago

Engineer Technician

Access Talent Group

England
On-site
GBP 30,000 - 45,000
13 days ago

Structural Engineer & Technician: Design, Codes & Projects

Access Talent Group

England
On-site
GBP 80,000 - 100,000
13 days ago

Structural Engineer / Technician

Access Talent Group

England
On-site
GBP 80,000 - 100,000
13 days ago

Customer Service Engineer

Roc Search GmbH

England
On-site
GBP 40,000
14 days ago

Blow Moulding Engineer Technician (4 on 4 off)

Müller UK & Ireland

England
On-site
GBP 40,000 - 60,000
14 days ago

Customer Service Engineer

Simply Trinity Ltd

Lichfield
On-site
GBP 40,000 - 50,000
14 days ago

ICT Support Technician

Asthon A/S

Swindon
On-site
GBP 29,000 - 35,000
29 days ago

Field Engineer, IT Support Engineer

Experis

City of Edinburgh
On-site
GBP 23,000 - 28,000
26 days ago

Field Engineer, IT Support Engineer

Experis - ManpowerGroup

City of Edinburgh
On-site
GBP 80,000 - 100,000
28 days ago

Senior IT Field Engineer: On-Site Support & Growth Path

Recooty

City Of London
Hybrid
GBP 35,000 - 45,000
20 days ago

Senior IT Engineer – Onsite Client Support & Solutions

Atkinson Moss

Norwich
On-site
GBP 30,000 - 45,000
20 days ago

IT Desktop Engineer - Windows & 365 Support (SC Eligible)

Mitie

Brighton
On-site
GBP 25,000 - 35,000
22 days ago

Field Services Engineer: IT Support & Travel

Serco Limited

Exeter
On-site
GBP 80,000 - 100,000
20 days ago

Hybrid IT Engineer: Windows, Cloud & Support

The Portfolio Group

England
Hybrid
GBP 80,000 - 100,000
23 days ago

Junior IT Engineer: Hands-On Support & Onboarding

Marine Resources Recruitment Ltd

Portsmouth
On-site
GBP 25,000 - 35,000
25 days ago

Top job titles:

Management And Operations jobsHealth Care jobsPhysiotherapist jobsTest Manager jobsPipe Fitter jobsPractice Manager jobsFrench jobsMusic Producer jobsScheduler jobsSpanish Speaking jobs

Top companies:

Jobs at GoogleJobs at GreggsJobs at CostaJobs at SubwayJobs at Estee LauderJobs at JllJobs at CaterpillarJobs at FordJobs at Carnival CruiseJobs at Dior

Top cities:

Jobs in EdinburghJobs in NottinghamJobs in DerbyJobs in GloucesterJobs in LutonJobs in StockportJobs in SolihullJobs in WorcesterJobs in HuddersfieldJobs in Oldham

Similar jobs:

Charity jobsSupport Worker jobsDigital Marketing jobsIt Software Engineer jobsRecruitment Consultant jobsSoftware Engineer jobsFacilities Management jobsSecurity jobsCyber Security jobsEngineer jobs
AI Product Support Specialist — High-Touch, Flexible Hours
Anthropic
Greater London
Hybrid
GBP 60,000 - 80,000
Full time
11 days ago

Job summary

A growing AI company based in the United Kingdom is searching for a Product Support Specialist. This role involves engaging with and assisting customers by addressing their technical concerns regarding AI products. Ideal candidates should have experience in technical support, particularly with APIs, possess excellent communication skills, and show deep empathy for users. The position emphasizes adapting to rapidly changing situations while providing a high level of service.

Benefits

Competitive compensation
Flexible working hours
Generous vacation and parental leave

Qualifications

  • Experience in technical product support, including API debugging.
  • Ability to thrive in fast-paced, reactive situations.
  • Strong empathy for users and understanding of their needs.

Responsibilities

  • Respond to user support cases of varying complexity.
  • Manage on-call tasks for urgent user issues.
  • Partner with engineers and other teams to resolve user problems.

Skills

Technical product support
API debugging
User empathy
Written communication skills
Curiosity

Education

Bachelor's degree in a related field or equivalent experience
Job description
A growing AI company based in the United Kingdom is searching for a Product Support Specialist. This role involves engaging with and assisting customers by addressing their technical concerns regarding AI products. Ideal candidates should have experience in technical support, particularly with APIs, possess excellent communication skills, and show deep empathy for users. The position emphasizes adapting to rapidly changing situations while providing a high level of service.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.