Senior IT Engineer – Onsite Client Support & Solutions

Atkinson Moss; Norwich; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading IT services provider is seeking an experienced IT Engineer to support their clients in Norwich. The role involves installing and configuring computer systems, troubleshooting issues, and implementing solutions to streamline support processes. Strong communication skills and experience in an engineering role are essential. This position offers an opportunity to work both onsite and across various client locations.

Qualifications

• Experience in an onsite engineering role supporting clients.
• Ability to gather requirements and understand client pain points.
• Technical knowledge to implement new technology effectively.

Responsibilities

• Install and configure computer hardware and applications.
• Monitor and maintain computer systems and networks.
• Troubleshoot system and network problems.

Skills

Experience with computer hardware and software

Strong troubleshooting skills

Ability to manage multiple cases

Excellent communication skills

Job description

A leading IT services provider is seeking an experienced IT Engineer to support their clients in Norwich. The role involves installing and configuring computer systems, troubleshooting issues, and implementing solutions to streamline support processes. Strong communication skills and experience in an engineering role are essential. This position offers an opportunity to work both onsite and across various client locations.