Hands-On Product Support Engineer (Prototyping & Repair)

Crane Venture Partners; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare technology company based in London seeks a Product Support Engineer to provide hands-on support for devices. Responsibilities include maintaining prototypes, troubleshooting across electronics, and working closely with the engineering team. Ideal candidates have 2+ years of experience, proficiency with lab tools, and strong soldering skills. Benefits include a competitive salary, equity plan, and extensive health insurance. Join a dynamic team focused on improving brain health.

Benefits

Company equity plan

Salary-sacrifice pension scheme

Private medical insurance

Mental health support

Unlimited holiday allowance

Free lunch twice a week

Fresh fruit deliveries

Access to Udemy for professional development

Qualifications

• Minimum 2 years in a hands-on technical role.
• Experience assembling and maintaining electronic devices.
• Proficient in soldering, crimping, and cable assembly.

Responsibilities

• Maintain and support prototypes including assembly and calibration.
• Troubleshoot issues across electronics and software.
• Perform repairs and part replacements under engineer guidance.
• Use lab tools for testing and system checks.
• Assemble mechanical subcomponents with attention to detail.

Skills

Engineering technician experience

Proficiency with lab tools

Strong soldering skills

Hands-on mechanical assembly

Documentation skills

Experience with medical devices

Use of Jira/Confluence

Tools

Oscilloscope

Power Supply Unit

Logic Analyzer

Multimeter

Job description

A leading healthcare technology company based in London seeks a Product Support Engineer to provide hands-on support for devices. Responsibilities include maintaining prototypes, troubleshooting across electronics, and working closely with the engineering team. Ideal candidates have 2+ years of experience, proficiency with lab tools, and strong soldering skills. Benefits include a competitive salary, equity plan, and extensive health insurance. Join a dynamic team focused on improving brain health.