It Support Engineer jobs in United Kingdom

At Dexory, we are transforming the warehousing and logistics industry through data intelligence. As an Embedded Firmware Engineer, you will be a key driver in delivering complex and reliable embedded solutions on our cutting-edge robot platforms. By collaborating across hardware, software, and electronics teams, you will help shape and deploy firmware that meets the high performance, reliability, and safety needs of our technology-while also ensuring we deliver incremental value swiftly.

This will involve a minimum of 4 days per week onsite with us at Verda Park, Wallingford. Unfortunately, we are unable to provide sponsorship at this time as well as relocation assistance.

Responsibilities

1. Firmware Development & Delivery

• Design, implement, and optimize firmware (ideally within a RTOS) for STM32 (or similar 32-bit ARM) microcontrollers within an autonomous robot environment.
• Rapidly prototype and iterate to ensure quick value delivery, balancing quality with speed and testing times.
• Collaborate with cross-functional teams (hardware, software, electronics) to define and refine requirements and interfaces.

Fast Iteration & Testing

• Develop and maintain automated testing frameworks that enable fast and reliable firmware validation.
• Work with a nimble mindset: quickly evaluate changes, gather data and feedback, iterate to ensure continuous improvement and immediate impact.

System & Safety Considerations

• Implement robust error handling, fail-safe mechanisms, and performance monitoring within bare-metal and RTOS architectures.
• Design secure and reliable over-the-air (OTA) update processes, supporting incremental improvements without compromising stability.

Product Integration, Cross Functional Collaboration & Continuous Improvements

• Collaborate with cross-disciplinary teams to integrate firmware features into the broader Dexory's ecosystem, ensuring seamless communication and data capture.
• Contribute to system-level design and roadmapping, always considering ways to deliver immediate, incremental value to users.
  Identify bottlenecks and propose optimizations as well as speed up processes - both in code and workflow - that drive faster deployment cycles.

Ownership & Agility

• Take end-to-end ownership of projects, from initial specification to production release and maintenance.
• Embrace an agile mindset to plan, estimate, and execute tasks, balancing speed, iteration, and quality.
• Engage proactively in code reviews, design discussions, and team problem-solving.

Requirements

• Technical Expertise
• 3+ years of experience delivering embedded software to production environments.
• Proficient in C/C++ with modern best practices and familiarity with STM32 or similar 32-bit ARM MCUs.
• Experience with both bare-metal and RTOS-based firmware designs.
• Strong knowledge of Linux-based build systems, debugging tools, and development workflows.
• Fast Iteration & Testing Mindset
• Demonstrated success in rapid prototyping, testing, and deployment cycles. Delivery to tight deadlines is a must.
• Experience building and maintaining automated test setups for embedded systems (hardware/software integration tests).
• Testing on real
• Collaboration & Communication
• Excellent communication skills-adept at working closely within a collaborative, very fast paced, engineering environment.
• Ability to coordinate across multidisciplinary teams (hardware, software, electronics) and quickly adapt to evolving requirements.
• Preferred Skills
• Industrial, production-focused firmware development experience.
• Expertise with communication buses and protocols (CAN, I2C, Ethernet, etc.).
• Exposure to electronics design and hardware/software co-design principles.
• Experience building OTA update systems for embedded devices.

Benefits

Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles:

• Performance: High standards, outstanding results,
• Impact: Big challenges, bigger results
• Commitment: All in, every time
• One team: One mission, shared success

Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision.

You will also receive:

• Share options
• Private healthcare via Bupa with 24/7 medical helpline
• Life insurance
• Income protection
• Pension: 4+% employee with option to opt into salary exchange, 5% employer
• Employee Assistance Programme - mental wellbeing, financial and legal advice/support
• 25 holidays per year
• Full meals onsite in Wallingford
• Fun team events on and offsite, snacks of all kinds in the office

AAP/EEO Statement

Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note: We are unable to provide sponsorship for this role.