Technical Service Engineer - Onsite & Remote Support

JLB Recruitment Ltd; Borehamwood; On-site; GBP 30,000 - 40,000; Full time

Job summary

A technical support firm in Borehamwood seeks an individual to provide comprehensive assistance for products and systems, including on-site and remote support. The role involves troubleshooting, installation assistance, customer visits, and collaboration with sales staff. Ideal candidates should be knowledgeable in technical support and handling hazardous materials safely. This position requires adaptability and a proactive attitude towards various tasks including training and documentation.

Qualifications

• Experience in providing technical support for products and systems.
• Ability to troubleshoot and assist with installation and configuration.
• Knowledge of handling hazardous substances safely.

Responsibilities

• Provide technical assistance on-site and via phone/email.
• Support sales staff with customer technical issues.
• Liaise with EU factories as needed.

Job description

A technical support firm in Borehamwood seeks an individual to provide comprehensive assistance for products and systems, including on-site and remote support. The role involves troubleshooting, installation assistance, customer visits, and collaboration with sales staff. Ideal candidates should be knowledgeable in technical support and handling hazardous materials safely. This position requires adaptability and a proactive attitude towards various tasks including training and documentation.