Hybrid jobs in United Kingdom

The banking services that Nationwide provides and the service we give are unrivalled. We’re on a journey to provide the best banking services for the UK, and as part of this, we are simplifying our systems and streamlining the apps and services our members and colleagues use. For Nationwide has always delivered great service in new ways: for example, we were one of the first UK financial services providers to provide online banking.

As an engineer in the customer experience platforms team, you will be responsible for the design and development of automation projects. This group is part of the overall COO team in Nationwide.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

You will need to understand business requirements, oversee technical designs and ensure the appropriate technology and tools are used to automate business processes. You will be working closely with engineers, data analysts, business analysts, and test managers to track projects on a day-to-day basis. You will need to ensure you have the right resources within your team to deliver technical solutions at speed and high standards. Additionally, you will:

• Use your technical knowledge and experience to create data model, analyse data and write code to support the automation CoE.
• Ensure development is done in-line with business requirements and are delivered within timelines committed.
• Use your relationship building skills to work collaboratively with other engineering and design teams in the organisation.

• Hands on experience in data analysis, Python, Databricks
• Experience in cloud technologies (AWS/Azure), MS Power Platform or Pega Platform or UI Path or BluePrism
• Experience in creating technical designs and ensuring guard rails are followed as expected
• Strong stakeholder management experience
• Experience leading leading engineers

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

There are all sorts of employee benefits available at Nationwide, including:

• A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Wellhub – Access to a range of free and paid options for health and wellness
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday, pro rata

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide.

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

#LI-POST