Scheduler

Trevett Project Services; East Grinstead; Hybrid; GBP 26,000 - 28,000; Full time

Job summary

A growing building services provider seeks an experienced Scheduler / Planner in East Grinstead. You will optimize schedules for maintenance tasks, maintain communication with engineers, and improve service delivery efficiency. Key responsibilities include using CAFM systems, producing performance reports, and collaborating with teams. Offering competitive salary, hybrid work, training, and pension enrollment. Ideal candidates will possess strong analytical and communication skills, alongside a good understanding of operational processes in facilities management.

Benefits

Competitive starting salary

Hybrid working – one day from home

Ongoing training and support

Auto-enrolment in pension scheme

Free parking

Healthcare and medical insurance available

Qualifications

• Strong understanding of operational processes in facilities management.
• Confident in using CAFM systems and helpdesk operations.
• Basic understanding of engineering principles is an advantage.

Responsibilities

• Optimize schedules for planned and reactive maintenance work.
• Allocate tasks based on engineers’ skills and locations.
• Maintain communication with field engineers for service delivery.
• Prepare monthly performance reports on engineers.

Skills

Excellent written and numerical skills

Strong attention to detail

IT literate

Good working knowledge of Microsoft Office

Strong communication skills

Problem-solving and decision-making skills

Organized and proactive

Tools

CAFM systems

Microsoft Office

Job description

Job Title: Scheduler / Planner

Location: Haydock

Salary: £26,000 - £28,000 per annum

Hours: Monday to Friday, 8 : 00am – 5 : 00pm (Hybrid – 1 day working from home)

About the Role

We’re working with a well-established and rapidly growing building services and facilities management provider to recruit an experienced and highly organised Scheduler / Planner.

In this key role, you’ll be responsible for optimising schedules for both planned and reactive maintenance work. You’ll allocate tasks based on engineers’ skills and locations to maximise efficiency, minimise travel, and ensure compliance with all statutory and client requirements.

Acting as the main point of contact for field engineers, you’ll develop a strong understanding of their disciplines, maintain excellent communication, and ensure seamless service delivery across multiple sites.

Key Responsibilities

• Use Job Logic (or similar CAFM systems) to schedule all planned preventative maintenance (PPM) labour in advance and within budget.
• Check compliance dates with client third-party systems to ensure alignment with internal PPM planners.
• Organise reactive work efficiently, grouping tasks where possible to reduce travel and maintain service quality.
• Work closely with the Scheduling Manager to enhance procedures, improve data accuracy, and support both PPM and reactive labour allocation.
• Liaise with the permits team to ensure all required permits are secured before engineers attend site.
• Prepare monthly reports on engineer performance, productivity, and recall rates.
• Collaborate with internal teams to progress jobs to completion with full supporting evidence.
• Identify and suggest opportunities for continuous improvement in scheduling and performance.
• Participate in client and team meetings as required.

About You

• Excellent written and numerical skills with strong attention to detail.
• IT literate, with good working knowledge of Microsoft Office applications.
• Understanding of operational processes and service delivery within a technical or facilities management environment.
• Confident using CAFM systems and familiar with helpdesk operations.
• Organised, proactive, and capable of managing multiple priorities effectively.
• Strong communicator with the ability to build positive relationships internally and externally.
• Demonstrates sound problem-solving and decision-making skills.
• Basic understanding of engineering principles is an advantage.

What’s on Offer

• Competitive starting salary.
• Monday–Friday, 8 : 00am–5 : 00pm working hours.
• Hybrid working – one day per week from home.
• Full training and ongoing support from a collaborative and experienced team.
• Auto-enrolment in the company pension scheme.
• Modern, comfortable offices with free parking and good transport links.
• Endless supply of coffee and tea!
• Annual summer conference and team events.
• Healthcare and medical insurance available after a qualifying period.