Development Manager jobs in United Kingdom

Client: Local Authority in Newham

Job Title: Service Development Lead - Tenancy Services

Pay Rate: £500 DAILY UMBRELLA

Hours: 36 Hours a week (Mon-Fri) 9AM-5PM

Duration: Initial 3 month contract

Location: HYBRID WORKING-2 Days a week office based from Bridge Road, Stratford

The role sits within the Housing & Tenancy Services Directorate at the London Borough of Newham. The service is undergoing a post-regulatory improvement programme, with a focus on embedding strategic leadership, regulatory assurance, and resident-focused service delivery. The role supports transformation across multiple housing functions including tenancy management, focussing on identifying vulnerabilities and knowing our tenants.

• Lead the development and implementation of service improvement plans aligned with regulatory standards (e.g. Social Housing Regulation Act, Consumer Standards).
• Co‑produce policies, procedures, and service models with staff.
• Coordinate cross‑functional working groups to deliver priority improvement projects.
• Contribute to and implement performance frameworks and service standards.
• Draft business cases, project plans, and reports for senior leadership and governance boards.
• Provide subject matter expertise on vulnerabilities, regulatory compliance, and service design from a housing services perspective.

• Proven experience in service development or transformation within social housing or local government.
• Strong understanding of housing regulation, consumer standards, and resident engagement.
• Excellent project management and stakeholder engagement skills.
• Ability to translate strategic objectives into operational delivery.
• Skilled in drafting high-quality reports, policies, and procedures.
• Comfortable working at pace in a complex, high‑profile environment.
• Social Housing experience.
• Understanding and knowledge of pre‑post RSH work.
• Project management.

• Experience working in a pre or post‑regulatory or improvement context.
• Familiarity with co‑production and resident involvement methodologies.
• Confident communicator, able to influence at senior levels.
• Pragmatic, outcomes‑focused, and highly organised.

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