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IT Support Engineer
Job summary
A recruitment agency is seeking an IT Support Engineer to join a collaborative IT team in Highweek, England. You will provide professional technical support across multiple sites, manage projects, and aid in the rollout of new technologies. This full-time role offers a salary of up to £35,000 and 25 days of annual leave, rising to 29 days after 5 years.
Benefits
Qualifications
- Experience in providing IT support in a fast-paced environment.
- Ability to manage multiple sites and a diverse range of end users.
- Knowledge of IT systems and processes.
Responsibilities
- Provide professional telephone, remote, and on-site IT support to staff and students.
- Serve as an escalation point for complex technical issues.
- Monitor, maintain, and troubleshoot key systems and processes.
- Deliver training on new and existing systems.
Skills
IT Support Engineer Role
Salary: Up to £35,000 DOE
Contract: Full-time(37 hours per week)
Location: Newton Abbot, with travel to additional sites
Annual Leave: 25 days (rising to 29 after 5 years) + bank holidays
Start Date: As soon as possible
Our client is seeking an IT Support Engineer to join their collaborative and forward-thinking IT team. Supporting multiple sites and over 6,000 end users, this role offers the opportunity to influence technical delivery, drive innovation, and make a meaningful impact across a diverse organisation.
You will play a key role in providing high-quality technical support, managing projects, and supporting the rollout of new technologies across the organisations schools and training environments.
Provide professional telephone, remote, and on-site IT support to staff and students
Serve as an escalation point for complex technical issues
Monitor, maintain, and troubleshoot key systems and processes
Deliver training on new and existing systems in partnership with the internal training coordinator
Produce clear documentation and maintain accurate records of completed work<...
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.